FAQ

FAQ - Peach PalaceGB

Q: What types of products do you offer? A: At Peach PalaceGB, we specialize in offering a wide range of aesthetic, minimalist, and cute apparel, including embroidered sweatshirts, t-shirts, and more. Each piece is designed with a unique touch to add style and personality to your wardrobe.

Q: How do I choose the right size? A: We have a detailed size guide available on every product. Please refer to the measurements provided to ensure the perfect fit. If you have any questions, our customer service team is here to help.

Q: Can I change my order? A: We love to accommodate customization requests whenever possible. Please contact us with your specific needs, and we'll do our best to make it happen.

Q: What is your return policy? A: We accept returns within 30 days of purchase, provided the items are in their original condition. Please visit our return policy page for detailed information on how to process a return.

Q: How long does shipping take? A: Shipping times vary depending on your location. Typically, orders within the UK take 2-5 business days, while international orders may take up to 4 weeks. Expedited shipping options are available at checkout.

Q: Do you offer international shipping? A: Yes, we ship worldwide! Shipping rates and times vary depending on the destination. Please check our shipping information page for detailed rates and policies.

Q: How can I track my order? A: Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.

Q: What payment methods do you accept? A: We accept various payment methods, including major credit cards, PayPal, and Apple Pay. All transactions are secure and encrypted.

Q: How can I contact customer service? A: If you have any questions or need assistance, please don't hesitate to contact us via email at helllo@peachpalacegb.com Our team is dedicated to ensuring your satisfaction.