Returns

Returns

At Peach Palace GB, we want you to be thrilled with your purchase. However, if you need to make a return, you have 30 days from the delivery date to contact us. If 30 days have passed since your item was delivered, we're sorry, but we cannot offer a refund or exchange.

To qualify for a return, your item must be unused and in the same condition you received it.

Please contact us at hello@peachpalacegb.com before initiating a return.

Refunds (if applicable)

Upon receiving your return, we'll notify you via email and inform you about the approval of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

Please note that we are not responsible for items lost or stolen after delivery. In cases of "Porch Piracy," we recommend contacting your local post office and possibly filing a police report, as we cannot offer refunds for stolen packages.

Refunds are not available for items not received due to an incorrect address provided by you or if a package is returned because you did not settle the destination country's import taxes and duties.

Late or Missing Refunds (if applicable)

If you haven't received a refund yet, recheck your bank account, then contact your credit card company, as it may take time for your refund to be officially posted. Next, contact your bank. If after completing these steps, you still have not received your refund, please get in touch at hello@peachpalacegb.com

Sale Items (if applicable)

Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.

Replacements (if applicable)

Received the wrong size, color, or style? Please contact us at hello@peachpalacegb.com for a replacement, which will be arranged after we receive and verify the incorrect item.

Return Shipping

To return your product, you will have to contact us first so we can give you the return address.

You are responsible for your own return shipping costs. These costs are non-refundable, and if you receive a refund, the cost of return shipping will be deducted from your refund.

The time it takes for your exchanged product to reach you may vary depending on your location.